Become familiar with the financial results of the insurer's annual balance sheet and the results of annual operations approved by an independent auditor when concluding an insurance contract;

Receive information from the insurer about the rules and conditions of insurance, as well as the rights and obligations of the policyholder;

Receive information from the insurer about the rules and conditions of insurance, as well as the rights and obligations of the policyholder;

In the event of loss of the insurance certificate, obtain a duplicate from the insurer;

Receive explanations from the insurer about the terms of the insurance contract and the insurance rules;

Submit a proposal to change the terms of the insurance contract;

Receive from the Insurer the necessary information and consultations to prevent the occurrence of an insured event and reduce the consequences of events;

Be familiar with the results of determining the amount of damage caused by the insurer and the amount of the insurance payment;

Apply to the financial market control authority and the court in case of disagreement with the insurer's decision to refuse an insurance payment or the amount of the insurance payment;

Receive an insurance payment in the cases and in the manner established by insurance legislation.